Service companies live on time and customer satisfaction. Odoo Project, Timesheets, Planning and Helpdesk connect tasks, hours and tickets directly to sales orders and invoices.
How it works
- Projects with Kanban, Gantt and milestones, and a top bar showing progress and deadlines.
- Timesheets recorded per task and invoiced automatically on time-and-material or fixed-price contracts.
- Helpdesk teams with SLAs, customer portal, live chat and Field Service for on-site interventions.
Result
Managers see project profitability in real time and customers get transparent reports. 1CBMS uses the same tools to run its own projects and support desk.