Odoo 19 made artificial intelligence part of everyday work, and Odoo 20 takes it further by letting AI agents act on your business data under the same access rights as your users.
What AI can do in Odoo
- Odoo 19: AI agents working with your documents, smart search in plain language, email drafting and meeting summaries.
- Odoo 20: agents that create and update records from PDF files and run inside automated and scheduled actions.
- Odoo 20: MCP connectivity so external AI tools can work with your Odoo database securely.
Using AI responsibly
AI features consume IAP credits, and their output should be reviewed by people for important decisions. 1CBMS helps you choose where AI brings real value, such as invoice entry, lead qualification and customer support.